This error message confirms that the account is valid but Exoprise is unable to login because Office 365 is requiring the temporary password to be changed before they unlock the account. The Exoprise platform is unable to step past this blocking point until the temporary password is manually reset.
Error 1: [Error] Error starting and connecting to the monitored service. There may be a configuration problem and additional details follow:
This account is locked. Visit https://autodiscover-s.outlook.com/owa/cat.onmicrosoft.com to unlock it.