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Logon Performance Degradation Identified

Article ID: 68
Last updated: 20 Sep, 2013

As you can clearly see in the Office 365 Logon Performance graph below, it appears that something occurred in the environment on May 28th at 2:28 PM.  Prior to that time stamp the customer’s Office 365 Logon Performance (green trend line) was consistently below 2000 ms (2 seconds).  However, there was a massive spike (over 7X) in Logon Performance latency during the afternoon of May 28th.  After that time stamp the customer’s IT administrators were able to resolve the issue and Logon Performance returned back to the normal range.

 

The CloudReady Monitor Office 365 Sensor was able to identify and quantify the performance impact to end users at this customer’s site.

 

Screenshot:

Logon Time Spike

Also listed in
folder CloudReady Monitor -> Analytics
folder CloudReady Monitor -> Sensor - Exchange Online

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