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Network Path Performance requires ICMP support from your gateway

Article ID: 80
Last updated: 06 Jun, 2014

Network Path Performance is not visible

In situations where there is no visible network path performance graph you should check that ICMP is enabled in your gateways and routers. CloudReady Monitor utilizes TCP/IP and/or ICMP traces to understand the end-to-end network path performance between where a sensor is deployed and where the service that is being monitored is located.

Both trace methodologies require, at a minimum, inbound ICMP messages be enabled.

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