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Common Questions When You Start

What is a Sensor?

A sensor monitors 1 application from one site. CloudReady offers more than 30 different sensor types and more under development all the time. Don’t see what you’re looking for? Ask us about it.

What is a Private Site?

A Private Site is a Windows® service that runs on any of your computers or Virtual Machines. Deploy a Private Site and then configure sensors for the site. Private Sites run from behind your firewall on your computers for monitoring the end-user experience from your environment. You can also think of a Private Site as an agent.

What is a Public Site?

CloudReady Public Sites are managed by Exoprise at various locations throughout the world and are great for comparing against internal LAN/WAN conditions. Public Sites are also important for monitoring and measuring end-user experience form outside the corporate LAN/MPLS/WAN. Read more about Public and Private sites.

How does the free trial work?

The trial clock starts only AFTER you deploy your first sensor. Sign up and take a peek around, no credit card required. The trial doesn’t start until you’re ready and, once you decide to jump in, deploying a site and your first sensor takes a couple of minutes.

Can I pay for the service online?

Absolutely. If you don’t wish to speak to anyone, you can subscribe directly from within the service. Just choose how you want to pay (annually or monthly) and the quantity of sensors. Pricing starts at $100/sensor on cancel-any-time plans using any credit card.

Are there volume and term discounts available?

Yes. If you need more than 25 sensors or are interested in a subscription longer than one year, request a custom quote for special pricing and ongoing promotions.

How many sensors can I use with the free trial?

You can deploy up to 3 sensors in up to 3 different locations. You get full access to all the application monitoring and end-to-end network diagnostics and the full power of the crowd-sourced data analytics. That will give you an idea of what complete visibility into the health of your mission-critical cloud services looks like.

Is CloudReady Secure?

From the beginning Exoprise designed CloudReady to be easy to use AND extremely secure. All communications are HMAC encoded over SSL using a private key(s) that is locked to the installation. All sensor configurations are encrypted with site specific public-private key pairs. All components are dual-signed Authenticode and PKI. Exoprise operations are maintained at the highest standard to ensure the integrity and security of our customers data.