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Organization Settings

Different settings and controls can be changed for an Organization (tenant) within the Exoprise platform. Changing settings requires the administrator role within the system.

To change Organization settings navigate to Admin > Settings from the left-hand menu. If you don’t see the Admin men then you don’t have administrative privileges.

General Settings

In this section you can change the name of the organization and click ‘Save’ to rename it.

Allow API access

This setting controls whether users within the Organization can utilize API access to add/remove sensors or alter configurations. Users don’t have to use API access if you enable this feature.

Allow dashboard embedding

Exoprise Dashboards and layouts can be embedded in other web-based products (iframes/frames) such as SharePoint, Microsoft System Center and more. Disable this feature for all users via this Organization setting.

Logo Settings

The Exoprise portal can be branded with a corporate logo. Adding a logo will display the logo in the upper right instead of the Exoprise logo. An uploaded logo can be utilized for the main portal experience as well as some user facing pages like Service Watch setup and management.

To add a corporate logo:

  1. Navigate to Admin > Settings, navigate to the Logo section
  2. Click ‘Upload logo’ to add or replace the image
  3. To just use the logo for user facing pages, uncheck ‘Use logo for portal’
  4. Click save to upload and save the settings

Image Requirements

Ideally the logo should be on a transparent background. The image will be scaled to 160 pixels wide and 35 pixels high so choose an image with the same dimensions or similar proportions.

Here are some samples:

160px by 34 sample image, all black transparent background

178px by 40 sample image, all white, transparent background

160px by 34 sample image, mostly white, transparent background


Endpoint Monitoring Settings

Default Service Watch endpoint monitoring settings for the entire Organization can be configured in this section. The endpoint monitoring section will only be utilized if a Private Site was installed prior to using a specific Service Watch configuration.

Read more about the endpoint monitoring settings.

Release Channel

The release channel can be controlled on an Organization wide basis. Different channels exist to control beta or preview functionality within the product, platform, and binaries that make up the Exoprise platform.

  • Stable. The stable channel is the default and recommended channel for most customers. New sensor, site and web features are only available after extensive (often months long) testing.If you don’t see the Release Channel selection functionality then you can assume your organization is the Stable channel.
  • Beta. The beta channel is where features exist after internal, stage and edge testing.
  • Edge. The edge channel is for the earliest preview features. Functionality in the edge channel may not be bug free and may require re-installation, setup, teardown and other actions. You should only enable the ‘Edge’ channel if you like living on the edge.

Private Site Alarm Logging

Control alarm log distribution to private sites in this section. If you enable alarm logging to multiple sites, by default, the alarms are sent to all of them. We see lots of customers turn this on and we’re never clear why they are doing this. You don’t need to enable this feature if you all you want to do is ensure that alarms are generated from sensors running on sites – that always happens.

Anyways, the preferred way of organizing the sites for alarm logging is to choose a few sites that are integrated with on-premises systems like Splunk or SCOM and then enable alarm logging for those sites. Then, in this section, enable alarm logging to the ‘Highest priority site’ and choose the site order.

This way, the alarms will be distributed to the preferred site and then, if the site goes offline, the alarms will be distributed to the site that is next in line.

That is how prioritized alarm logging works.

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