In addition to sending standard alert emails to your alarm recipient groups, Exoprise let’s you create alarm email hooks as well. An email hook will send an email to the list of recipients you choose. Typically, email hooks can be utilized for automated email processing.
Navigate to Alarms > Settings > Email Hooks from within Exoprise. From there, you can click ‘Add’ to create a new email hook. Provide a name and a recipient list, and then you choose which events to enable and create the templates you’d like to be used with your email hook. The template is a body of text that will be sent to your recipients. You can read more about alarm hook templates here.
Email Hook Elements
Give the email hook a unique name
An email hook requires a destination email address or a list of them. Separate multiple email addresses with a comma. Like it says to.
- Enable Ring Event
Alarms are rung and resolved. Check this box to send the alarm notification.
Edit the email subject
The contents or body of the email can be edited as a template
- Enable Resolve Event
Alarms are rung and resolved. Check this box to send the alarm resolution notification
When an alarm is generated, or the alarm rings, it will use the template body to send emails to the recipients. Each event generation, ring or resolved, has a separate template for the configuration. The template is a body of text that will be sent to after variable substitution. Read more about alarm hook templates and variable substitution. Variable substitution can be utilized in the subjects as well as the body of the emails.