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Sensor Reconfiguration

To change a specific setting for a sensor, you can navigate to its ‘Edit Settings’ page. To change some settings for a group of sensors at the same time, use the ‘Edit Sensors’ page.

Reconfigure Individual Sensor

Each sensor has an Edit Settings page for performing common operations on an individual sensor such as deleting, disabling or re-enabling the sensor. You can also configure some of the settings and run interval or frequency for a sensor.

If you are examining an individual sensor from its Details, Errors, or Availability pages you can navigate to its ‘Edit Settings’ page to perform common operations provided you have the right permissions to the sensor.

  1. From any of the sensors pages navigate to the ‘Edit Settings’ from the left-hand menu
  2. At the top of the page, you will see the following options:
  • Delete
    Deletes the sensor permanently and you won’t be able to retrieve the data for the sensor
  • Disable
    Disables the sensor. Use this if the sensor is having problems
  • Re-enable
    Re-enables a disabled sensor if the sensor was previously disabled

Sensor Settings

Every ‘Edit Settings’ page has a sensor settings box where some common configuration can be changed as well as some sensor specific settings. Not every configuration for a sensor can be changed from this page, most configuration changes require validation before deployment. This is also due to the security of the configuration.

To change any of the settings, make the change and click ‘Update’ to save the setting.

Run Interval or Frequency

You can change how often the sensor runs. Different sensor types have different possible intervals to choose from often depending on the length of a typical sensor run.

These intervals are the same that can be chosen in the Finalize/Deployment step during initial sensor setup.

Disable After Consecutive Errors

You can alter the interval for when a sensor is automatically disabled. Sensors are automatically disabled if they generate consecutive errors over a period of time.

Display Name

Alter the display name for a sensor.  By default, sensors will display information about their target, server, or account name. You can substitute a display name for this part of the sensor title.


Add notes for a sensor. This can be used to communicate additional information about the sensor and share that information with other team members.

Reconfigure Sensors in Bulk

From the ‘Edit Sensors’ page You can modify the grid view in various ways. The compact selection changes the grid view to tighter rows as opposed to thicker rows. You can also select and de-select columns displayed in the grid.

Click the header of each column to sort the grid by that column.

To filter sensors, use the drop downs in the upper right of the page. As you use the filter, the grid is dynamically updated to reflect the filter states you select. You can filter by:

  • Sensor Types
    Click the Sensor Types drop down and check a sensor type to begin filtering. Type characters to find the sensor type name in the drop down.
  • Sites
    Click the Sites drop down to filter by the site where the sensor is deployed. Type characters to find the site in the drop down.
  • Characteristics
    In the last drop down you filter by various states and deployment dates for the sensors.

To clear any of the drop downs once you’ve filtered, click the ‘x’ in the drop down and it should clear immediately.

Bulk Actions

To perform bulk actions on a group of sensors, first select the rows. You can select rows buy using the checkbox or simply clicking on a row. You can select as many rows as you want.

Once you’ve selected rows, you can delete, disable or enable from the shortcuts at the top left of the grid. Or select an item from the Bulk Action drop down in the upper right and then click apply.

Change Passwords

Be careful altering credentials

We recommend re-validating sensors when altering credentials. If you need to change the account/username for the sensor then you should rec-configure.

Currently, there are three ways to change the password for a sensor that has credentials:

  • Reconfigure Sensor
    Reconfiguring a sensor that is running on a private site requires the Management Client, performs validation and ensures that the credentials are correct before updating the sensor configuration.
    To Reconfigure a sensor, navigate to the details page for the sensor and then click ‘Reconfigure’ in the left-hand menu.
  • Edit Sensors
    For sensors that require a username and password, you can change the password, in bulk, from the Edit Sensors page Edit Sensors page.

    1. Select any sensor by clicking the checkbox. They should be the same type and using the same account. You are just changing the password, not the account that is being used.
    2. Click the drop-down at the top of the page and select the item ‘Change Credentials…’
    3. Use the following form to change the credentials for the sensor

Be careful changing the password using this methodology as no validation is performed. You can’t change the account using this method as a safety precaution. To change the account and credentials you must use the API or Reconfigure and Validate the sensor.

  • PowerShell API
    You can use the PowerShell Management API to update the credentials and configuration of sensors. This can be utilized with automation of multiple systems where you want to synchronize credentials across multiple systems.

Regen Alarms…

To regenerate alarms for a group of sensors use this action. The alarms for the sensor will be removed and new default alarms for each of the sensors will be re-generated based on the schedule and period that you choose.

This action can be helpful if your network is altered or the sites are operating differently than when the alarms were originally calibrated.

Export CSV

Select a group of sensors and use the action to export the sensor configurations as comma separated values. This can be helpful for documenting your sensor deployments.

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