Numerous Service Watch Browser, Desktop and other features were added at the end of 2022. Read more about the upgrades.
Many new features were introduced during the summer and September. Read more about them.
New Service Watch Browser Overview
We recently updated our Service Watch Browser detail page for diagnosing Domain, URL, and User issues. Additional enhancements are on the roadmap and the update should make it easier to pinpoint problems
New Real-time UDP Streaming Path Metrics
Exoprise recently added support for real-time UDP streaming network analysis to Service Watch Desktop. For core network applications that utilize UDP streaming protocols such as Teams, Zoom, WebEx, and others, we analyze and capture end-to-end path latency, jitter, and packet loss. This feature is in beta.
Multi-Factor Authentication Support for the Synthetic Sensors
Supporting and testing MFA for Microsoft 365 was a frequently requested feature. Now, with this update, we provide script-free testing of Microsoft 365 against accounts that have MFA enabled on them.
Read more about the new feature announcement
And a step-by-step setup guide
Azure Active Directory MFA Single Sign-On for Any SaaS App
If Azure AD is being utilized for Single Sign-On integration, you can test that website utilizing accounts that have MFA enabled as well.
Contact firstname.lastname@example.org with any questions.
Reduced Teams AV Bot OAuth Permissions
Along with extensive testing, Exoprise reduced the set of permissions required by the Teams AV Bot OAuth authorization. Tenant admin consent is still required. Under utilized permissions were removed.
Go here to update the OAuth registration and synchronize your tenant with the reduced Bot permissions. This is not an immediate requirement, the permissions were unused. Updating the registration should have no effect on the running sensors. Accepting or updating the registration still requires tenant admin.
More information can be found here and instructions on how to accept the new OAuth authorization.
Upgraded TLS and Forward Secrecy for our Load Balancers
Exoprise recently upgraded the minimum supported TLS versions to TLSv1.2 If you have trouble connecting you will need to upgrade your browsers to a newer version (you shouldn’t be running anything that old anyway).
Support for the new Service Communications Graph API
At the end of December, Microsoft will retire their old Service Communications API. We have upgraded support for the new Service Communications Graph API and instructions on how to accept the new OAuth Authorization to enable a seamless upgrade to the new API.
Go here to accept the new OAuth registration. Scroll down, select the new Graph API, add a unique label, and click Add.
More information about the Service Communications Update
Fall Releases, 2021
Have a look at the product enhancements and introductions we delivered in the fall of 2021